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BILLING
Children's Heart Center has staff to deal with your insurance and billing needs. We wish to provide you with as much assistance as possible in the filing of your insurance forms. Our office bills all insurance plans for you at no charge. Please be prepared to pay any co-payments, unmet deductibles, or co-insurance charges as required by your insurance company. If you have no insurance coverage, we will refer you to the state financial assistance programs.
If you have questions concerning our participation in an insurance plan, regarding fees, or any unpaid balance, we ask that you contact our Billing Office.
Medical Records
To obtain a copy of your medical records please contact our Medical Records department.
Requests by telephone can be made Monday through Friday 8:30 a.m. to 5:00 p.m. 24 hours in advance at 732-1290. Telephone requests will be honored if they are going to be picked up. A written release must be signed before they are turned over.
Requests for access must be in writing can be mailed to our main office or faxed to 702-732-1385
Your written request should give as much information as possible to assist us in identifying your record in the event that there are other patients with a similar name.
Please include:
- Full name (include any former name used when obtaining healthcare)
- Birth date
- Social Security Number
- Requestor's name, relationship and telephone number
When requesting copies, please indicate which parts of the medical record you want. Fees are not charged when records are released for continuity of care.
Records copied for reasons other than continuity of care are subject to a copy fee. These include but are not limited to legal requests (NRS 629.061), investigative agencies, insurance companies, and the patient.
If you have any questions, please call us at 702-732-1290.
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